Introducing CenTrak Engage(SM) – Consulting and Training Services for Healthcare

CenTrak Partners with Healthcare Facilities to Optimize IoT Technology for Greater Operational Efficiency, Higher Safety Standards and Ultimate Patient Experience

NEWTOWN, Pa., June 21, 2022 /PRNewswire/ — CenTrak today announced the launch of CenTrak EngageSM, new expert-led consulting and training services delivering a tailored, multi-level assessment and transformation agenda for health systems. With actionable guidance, healthcare organizations can optimize technologies in real time and drive meaningful change across their entire business. After a comprehensive and collaborative review of current processes, CenTrak Engage provides actionable recommendations on ways to improve asset management, optimize staff workflow, and patient throughput while increasing productivity and reducing operating costs through the thoughtful application of real-time location systems (RTLS).

The acquisition of Infinite Leap in 2021 expanded CenTrak’s expertise by adding the industry’s most knowledgeable location technology consultants and comprehensive in-house on-site support services. CenTrak is well positioned to help customers meet the resource and workforce challenges facing healthcare by delivering a robust managed services program and generating substantial value and return on investment.

“As CenTrak continues to grow beyond its origins as a technology provider and further establish itself as an end-to-end strategic solutions provider, our team is excited to support healthcare organizations in their efforts to enhance the patient experience, enhance staff satisfaction and gain operational efficiencies at such a critical time,” said Scott Hondros, Vice President of Professional Services at CenTrak. “We’ve found the best way to achieve this through a personalized approach that combines expert guidance and workflow redesign tailored to each facility’s unique needs and goals. Using this methodology, our team helps healthcare leaders to take full advantage of location services while guiding users through adoption and change management.”

CenTrak Engage uses a proprietary three-phase framework for change management. After assessing the facility and its current needs and goals, CenTrak experts ensure the right technology is deployed, the right processes are in place to leverage the investment, and adequate resources are available to those who run the program.

  • Assess: This initial stage involves CenTrak’s experienced clinical consultants, hospital operations experts, and business analysts to provide use case assessments and develop a strategic roadmap, deployment plan, operating model, and business summary. budget.
  • Preparation : During this phase, CenTrak consultants ensure staff are ready to leverage the power of location technologies by reviewing standard operating procedures (SOPs) and helping to redesign processes for establishing a data-driven and patient-focused way. The preparation phase also includes creating communication plans and training tools, as well as monitoring post-launch activities to identify gaps in the process and any additional training needs to ensure program success.
  • Transformation: Finally, consultants help derive actionable insights from the location system to transform the healthcare business. This includes implementing process changes, sending notifications about system anomalies for proactive action, and identifying and monitoring ongoing metrics for success. The process also includes documenting ROI and value metrics and developing management reports.

The launch of CenTrak Engage is the next step in the company’s evolution from a leading IoT device provider to a strategic technology and solutions partner. CenTrak unveiled its first end-to-end solutions in September 2020 and continues to expand its offerings to meet the ongoing challenges facing the healthcare industry and strengthen its position in the global market.

CenTrak will present additional information about Engage services in an upcoming webinar on July 14th at 1 p.m. ET, led by the company’s Vice President of Professional Services. For more information and registration details, visit

About CenTrak
CenTrak provides healthcare managers with actionable data to increase productivity, reduce operating costs, and transform patient care with market-leading location and sensing IoT solutions. Founded in 2007, CenTrak is trusted by over 2,000 healthcare organizations around the world. For more information, visit

Media Contact:
Heather Fretz
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SOURCECenTrak Inc.